1. Introduction
Anotec Environmental Pty Ltd (ABN: [Insert ABN]) (“Anotec”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, disclose and handle your personal information, and your rights in relation to that information.
2. What Personal Information We Collect
2.1 Types of Information
We may collect the following types of personal information:
- Identity information: name, date of birth, gender
- Contact information: address, email address, telephone number
- Business information: company name, position, business contact details
- Financial information: payment details, billing information
- Technical information: IP address, browser type, device information, cookies
- Professional information: qualifications, work history (where relevant to our services)
- Sensitive information: only with your consent and where necessary for specific services (e.g., health information for workplace safety assessments)
2.2 How We Collect Information
We collect personal information:
- Directly from you (through forms, emails, phone calls, meetings)
- From third parties (such as your employer, referees, or publicly available sources)
- Automatically through our website (via cookies and analytics tools)
- Through our business relationships and service delivery
3. Why We Collect Personal Information
We collect and use your personal information for the following purposes:
- Providing environmental consulting and related services
- Communicating with you about our services
- Processing payments and managing accounts
- Complying with legal and regulatory obligations
- Marketing our products and services (with your consent)
- Improving our services and website functionality
- Recruitment and employment purposes
- Managing business relationships and contracts
- Responding to inquiries and providing customer support
4. How We Use and Disclose Personal Information
4.1 Use of Information
We will only use your personal information for the purposes for which it was collected, or for related purposes you would reasonably expect.
4.2 Disclosure to Third Parties
We may disclose your personal information to:
- Service providers: IT support, cloud storage providers, payment processors, professional advisors
- Government agencies: where required by law or regulation
- Business partners: with your consent or where necessary to deliver services
- Related entities: within the Anotec corporate group
- Professional advisors: lawyers, accountants, auditors, insurers
- Third parties in business transactions: in the event of a merger, acquisition or sale of assets
We require all third parties to protect your personal information and only use it for the purposes we specify.
4.3 Overseas Disclosure
Some of our service providers may be located overseas, including in [list countries if known, or state: “countries where our cloud service providers maintain data centers, which may include the United States, Singapore, and the European Union”].
When we disclose personal information overseas, we take reasonable steps to ensure recipients comply with the APPs or are subject to substantially similar privacy protections.
5. Direct Marketing
We may use your personal information to send you marketing communications about our products, services, and events that we believe may be of interest to you.
You can opt-out at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting our Privacy Officer (details below)
- Updating your communication preferences
We will not use sensitive information for marketing purposes without your explicit consent.
6. Data Security
We implement appropriate physical, technical and administrative security measures to protect your personal information from:
- Misuse, interference and loss
- Unauthorized access, modification or disclosure
- Other security risks
Our security measures include:
- Secure servers and encrypted data transmission (SSL/TLS)
- Restricted access to personal information (password protection, access controls)
- Staff training on privacy and security obligations
- Regular security assessments and updates
- Secure destruction of information no longer required
However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. If you have concerns about transmitting information online, you may contact us by alternative means.
7. Data Breach Notification
In the event of a data breach that is likely to result in serious harm to you, we will:
- Take immediate steps to contain and remediate the breach
- Notify affected individuals as soon as practicable
- Notify the Office of the Australian Information Commissioner (OAIC) as required by law
- Provide information about the breach and steps you can take to protect yourself
8. Website Usage and Cookies
8.1 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and user experience
- Deliver targeted advertising (where applicable)
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
8.2 Analytics
We use analytics services (such as Google Analytics) to collect aggregated, non-personally identifiable information about website usage. This helps us improve our website and services.
8.3 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Retention of Personal Information
We retain your personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
When personal information is no longer required, we will take reasonable steps to destroy or de-identify it securely.
10. Access and Correction
10.1 Your Right to Access
You have the right to request access to the personal information we hold about you. To request access, please contact our Privacy Officer.
We will respond to your request within 30 days. In some circumstances, we may deny access where:
- It would pose a serious threat to life, health or safety
- It would have an unreasonable impact on another person’s privacy
- The request is frivolous or vexatious
- It would prejudice legal proceedings or law enforcement
- It is otherwise required or authorized by law
If we deny access, we will provide written reasons for our decision.
10.2 Your Right to Correction
If you believe the personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading, you can request that we correct it.
We will respond to your request within 30 days. If we refuse to correct information, we will provide written reasons and, upon request, attach a statement to the record noting your view that the information is incorrect.
11. Privacy Complaints
If you believe we have breached the Australian Privacy Principles or this Privacy Policy, you may lodge a complaint with our Privacy Officer.
How to Complain:
- Submit your complaint in writing to our Privacy Officer (details below)
- Include details of the alleged breach and how you would like it resolved
- We will acknowledge your complaint within 7 days
- We will investigate and respond within 30 days
- If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
OAIC Contact Details:
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
- Post: GPO Box 5218, Sydney NSW 2001
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements and other factors.
Updated versions will be posted on our website with a new “Last Updated” date. We encourage you to review this policy periodically.
For significant changes, we may notify you directly via email or through a prominent notice on our website.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact:
This Privacy Policy was last updated on 11 Nov 2025
Privacy Officer
Anotec Environmental Pty Ltd
8 Nelson Ave Padstow NSW 2211
ph 0297001222
privacy@anotec.com.au
Acknowledgment: By using our services or website, you acknowledge that you have read, understood and agree to this Privacy Policy.